Policies and Procedures
- With certain third parties, but only so that they may help us provide services you’ve requested or in certain circumstances to provide you with related offers, special promotions or content;
- With a third-party service provider or promotional partner with whom we offer a special promotion, with your permission or otherwise in accordance with the applicable rules of such special promotion or terms presented at time of submission, so that the third party can administer the promotion, or send you special promotions it offers;
- With Google Analytics for display advertising purposes. You can opt-out of Google Analytics for Display Advertising and customize Google Display network ads using the Ad Preferences Manager;
- In connection with online loyalty, membership or rewards programs; or
- With express permission from you.
We DO NOT send spam and our systems are scanned daily for viruses. In the event you received spam or viruses that appear to be from us at NexSupply, know that most likely, the email you received only appeared to be from our servers and used a trick known as 'spoofing' to accomplish this. If you still believe that we may have sent something to you incorrectly, please forward all complaints to email@example.com
Due to extensive inventory levels and number of warehouses around the country, we rarely experience a backorder situation. Should you place an order for an item currently out of stock, you will be notified immediately either via telephone or e-mail of the situation and presented with further options for your review.
Guarantees & Return Policy
All our products carry a 100% Satisfaction Guarantee in addition to all Manufacturers Warranties. Should any item you've purchased not completely satisfy you, you may return the item for a complete refund within 15 days of purchase. Should you receive a damaged or inoperable item, we will promptly send out a replacement while we arrange to have the item returned to us. . Please contact Customer Service
for a Return Authorization Code and further shipping instructions. Please note that for undamaged items, shipping costs are non-refundable and you are responsible for all shipping costs incurred, including the costs to return the items to us.
NexSupply is not responsible for the reshipment or refund of any order that shows signed for upon delivery. Please inspect all packages at time of delivery to check for any obvious signs of damage.
Please click here to our Full Return Policy and more detailed instructions
We accept the following convenient forms of payment:
- American Express
For orders shipped to Florida we add state sales tax to your merchandise total. You will see the correct tax once you add your shipping address during Checkout. NexSupply collects and remits Florida state sales tax on all orders shipped to Florida addresses. For orders shipped to California it is your responsibility to report and pay any local district sales tax that may be due, to the California Board of Equalization. Please consult their website for more information.